When a gallery site shows the art but never says whether to walk in or book, those questions land in your messages instead.
Trojan Digital Marketing designs websites for galleries and studios in Roosevelt Row, Phoenix, Arizona. Each kind of visit gets its own path, whether someone came to look at art, sign up for Saturday's class or buy a print. We test class booking on real phones before launch.
Send your site address and your booking link. The first strategy call is free, and during business hours we aim to reply within five minutes.
A clear path for each kind of visit
Class booking that works on a phone
Artwork captions search engines can read
Jeff Clerisier has built sites since his freelance start in 2016, and we now run more than 1,400 live websites. That's why the first things we check on a gallery site are the quiet failures, like artwork with no captions or a booking link that breaks on one kind of phone.
Illustration
YOUR WORKING BRIEF
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Our website design is for galleries, creative retailers and workshop operators on Roosevelt Row, where one visitor wants to browse and the next wants a seat in a class. The project centers on a website journey that helps the right visitor complete an appropriate next step. For a business offering artist led workshops, that means helping a prospective customer understand which experience is available and what participation requires and how to ask about a workshop or group session. The proposed examples below show how the work can be scoped around a real operating process.
Questions about website design in Roosevelt Row, Phoenix, Arizona
How much does a new website cost for a Roosevelt Row gallery?
A full rebuild through the Marketing Startup Kit costs $7,997, or three monthly payments of $2,799. That buys a custom 15-page website and twenty blog posts, and the kit also includes Google Business Profile work and three months of consulting. If only the class pages and booking form need redoing, that smaller job is priced after the free strategy call.
Can we keep our current booking or ticketing tool?
Usually, yes, as long as it works on a phone and hands people back to a clear confirmation. We'd test the path from your class page into the tool and back out, including what a visitor sees when a session is full. If the tool itself is where people give up, we'll show you that step before suggesting a switch.
How do we show artwork without slowing the site down?
Resize and compress each image before it goes up, and give every piece a text caption naming the work and the artist. Oversized gallery photos are a common reason an art site crawls on a phone. Captions do a second job too: search engines and screen readers can't see a painting, so the caption is how someone finds that piece later.
What should our site say about getting to Roosevelt Row?
Only arrival details you've confirmed yourself, such as the entrance to use and where your own visitors usually park. We're based in Indianapolis and serve Phoenix businesses remotely, so we haven't checked parking or transit on Roosevelt Row ourselves and won't publish any for you. Put your street address and walk-in hours on the contact page, and add a note for class nights if the door changes after hours.
How long does a website project take?
The Startup Kit page lays out an example twelve-week sequence with two formal revision rounds, and your real schedule is set once the scope is agreed. A class-page rebuild is a smaller job. Either way the order holds: class details and artwork captions are settled before design starts, and booking gets tested on real phones before launch.
What if people still don't book after the redesign?
Then we find the step where they stop and fix that first. Usually it's a form that asks too much or a class date that's hard to spot on a small screen. With the Startup Kit, three months of consulting after launch give us time to watch real visits and adjust what isn't working.
“…drove a noticeable uptick in leads within just a few weeks…”
Mike BamosiGoogle review
“I had a great experience working with Jeff…”
Heather DoanGoogle review
Jeff Clerisier founded Trojan Digital Marketing in March 2018.
Trojan Digital Marketing is based in Indianapolis and serves Phoenix businesses remotely.
Where should each visitor land on a Roosevelt Row gallery website?
Website design for a Roosevelt Row, Phoenix gallery starts by mapping what each visitor came to do. This hypothetical studio has four kinds of visitor.
Proposed scenario: an art gallery offering public workshops
A gallery website must balance looking at artwork with doing something practical. For the proposed Roosevelt Row gallery, we would design separate routes for seeing the current show, checking the workshop program and asking about a private session. The first screen can retain the character of the art while using plain labels for those choices.
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A workshop detail page would show the date, participation requirements, materials and booking status together. The design would distinguish an expression of interest from a confirmed place and make the confirmation message consistent with the actual booking system. We would test how images load on a small screen, whether the calendar works with a keyboard alone, and what a visitor sees coming back from an outside ticket page. Exhibition images would include approved captions and meaningful alternative text. We'd show gallery staff how to swap out a sold work or closed session without breaking the menus or leaving old purchase buttons up.
Create a maintainable exhibition and workshop system
Observe → review
Check the page and its evidence.
Update → recheck
Publish the change and check the result.
Keep useful information dependableReview the evidence, update what changed and check the published result. A new date alone adds no value.
The design deliverables would include a program navigation model, an exhibition page pattern, a workshop detail pattern and the booking handoff. We would work with the coordinator to identify the details that change by event and the policies that remain stable. The visual system would allow artwork to lead without hiding basic decisions.
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We would first build a current workshop journey and test the confirmation or external booking destination. Next, we would verify that gallery images have approved captions and that the calendar remains usable with keyboard navigation. The coordinator would practice changing a session status and replacing an exhibition image before handoff. This editorial review matters because a polished launch can quickly become confusing if the gallery cannot keep dates, artists and booking availability aligned through its normal update process.
Google discusses page experience across mobile usability, security and other factors. Read Google page experience guidance. For Roosevelt Row, our practical review also tests the complete journey to ask about a workshop or group session with the client.
A QR code on the wall label that opens the right artwork page
A small QR code beside each wall label lets a visitor save a piece or ask about it later. It only works if the page it opens is built for a phone.
Hypothetical example What a made-up gallery's QR code opened, before and after a rebuild
Before
Every label's code opened the home page, which showed last month's show.
Visitors had to scroll through a grid of thumbnails to find the piece in front of them.
There was no price, no size and no way to ask about the work.
After
Each label's code opens that artwork's own page.
The page leads with a sharp photo, the title, the artist, the medium and the size.
Price, or a plain note that it's sold, sits right under the photo.
A button reads Ask about this piece and opens a short form with the title filled in.
One photo that loads fast, with more angles below for anyone who scrolls.
Title, artist, year, medium and dimensions in plain text.
Price or sold status, updated the same day a piece sells.
A two-line note about the work in the artist's own voice.
An inquiry button with the artwork's title filled in automatically.
A link to the artist's page and the rest of the show.
A note on shipping or pickup, so an out-of-town buyer knows what happens next.
The inquiry form is where these pages earn their keep. Picture a visitor who loved a small print but didn't want to ask the price out loud. At home that evening, they scan the photo they took of the label, land on the page, and send a question in thirty seconds. Without that page, the moment passes.
We'd build one artwork page template and let your staff fill it for each new show from a simple form. The QR codes come from the page addresses, so printing labels becomes the final chore of install day. Our goal is that a new piece goes from the truck to a working label and page in one afternoon.
We'd also print one test label before the whole batch and scan it from across the room, at an angle and in the dim corner by the back wall. If our phone struggles, a visitor's older phone will too. A slightly bigger code beats a reprint of forty labels.
An on-view-now strip that updates itself when the show comes down
Give every show a start date and an end date in your site's editor. The home page can then pull the current show by itself, so nobody forgets on closing day.
Closing day is chaos. Artists are wrapping work, buyers are picking up, and someone's hunting for the good packing tape. Nobody remembers to update the website, and for the next three weeks the home page promises a show that's already in bubble wrap. Visitors who come for it get a bare room and a patient explanation.
The fix is to stop relying on memory. When each show has dates stored in the editor, the home page can show whatever's on view today, a coming soon panel for the next show, and nothing stale. When the end date passes, the show slides into a past shows list by itself. We build it once, and it keeps working long after we've stepped back.
We like to add one small courtesy on top. For the last week of a show, the strip can say closing Saturday in plain words. People who meant to come but kept putting it off get a gentle push, and a deadline tends to move people more than another nice photo does.
The fields each show needs in your site's editor
Field
Why it matters
Show title
People search for it by name after hearing about it
Start and end dates
They decide where the show appears on the site without anyone lifting a finger
Artists in the show
They link the show to each artist's page and back again
Opening reception date and time
They feed the event listing and your announcement email
Lead image
It's the picture that represents the show on the home page and in shares
Short description
Two plain sentences a visitor can read on the sidewalk
Describing an abstract painting to someone who can't see it
Alt text for art should say briefly what's there, like colors, shapes and scale. Leave the meaning to the caption and the artist's own note.
Alt text for three made-up pieces, weak and strong
The piece
Alt text that helps
Alt text that doesn't
A large abstract oil
Large abstract painting in deep blues with thick vertical strokes of white
Untitled 7
A small ceramic vessel
Palm-sized stoneware cup with a cracked green glaze and a thumb dent near the rim
Beautiful handmade ceramic art piece by a local artist
A photo of the full room
Gallery room with twelve framed prints hung in one row at eye level
Our space
Abstract work makes owners nervous here. How do you describe a painting whose whole point is ambiguity? Describe what a sighted visitor would notice in the first few seconds: size, main colors, dominant marks, the mood of the palette. The goal is to give someone the same starting point everyone else gets.
We'd write a first draft for each piece from your photos and send them to the artist. Most artists enjoy it, and some rewrite ours into something far better. Keep each description short, since screen reader users hear every word, and put the longer story in the visible caption where everyone can read it.
Skip phrases like image of or picture of, since screen readers already announce an image. And never paste the same sentence onto every photo in a show. Twelve images called artwork by our gallery tell a listener nothing at all.
We'd review the alt text again whenever a piece moves into a new show or gets rehung beside different work. The description of the piece itself rarely changes, but the room photo alt text does, and our checklist for each install includes it.
A private-group request form that sorts birthday parties from team outings
Group requests arrive with wildly different needs. A short form that asks the right handful of questions lets you reply once instead of trading six emails.
Fields for a private-group request, and which ones earn their place
Field
Keep it?
Why
Group size, as a range
Yes
It decides which room and which class formats you can offer
Preferred dates, with a second choice
Yes
A backup date saves a whole round of email
Ages, if anyone is under 18
Yes
It changes the materials, the teacher and sometimes the paperwork
Occasion, from a short list
Yes
Birthdays, team outings and school trips need different pacing
Budget per person
Optional
Helpful, but some people skip forms that ask about money too early
Company name and job title
No
You can ask later if the booking needs an invoice
A form this short does two jobs. It tells the person asking that you've done this before and know what matters. It also hands your staff everything they need to reply with two or three real options instead of a string of questions.
The page around the form matters too. Show a couple of photos from past group sessions, cleared with the people in them, and list what's included, like materials, aprons and how long the session runs. When people can picture the afternoon, they fill in the form with far less hesitation.
We'd set the form to send an instant, friendly auto-reply that says when a person will answer. Then we'd route each request to one inbox that someone checks daily. A form that drops requests into a shared inbox nobody owns is how a birthday party ends up at the studio down the street.
We'd look at your last dozen group inquiries before building anything. The questions in those emails tell us which fields to add. They also show which worries to answer on the page itself, like whether kids can take their pieces home the same day.
Artwork files light enough to load before the visitor gives up
Huge photos are the usual reason an art site crawls. Resize each image to the size it's shown, use a modern format and keep the top image quick to appear.
On a gallery home page, the largest thing on screen is almost always an artwork photo. That makes it the image people wait for. A 12-megabyte file straight from the camera can blow past that 2.5-second mark on a phone with a weak signal. The same photo, resized and saved as WebP or AVIF, can look identical and arrive far sooner.
The good news is that none of this changes how the art looks. Visitors can't see the difference between a sensibly sized file and the giant original on a phone screen. They can feel the wait, though, and some of them won't stay for it.
We'd set the site up to serve different image sizes to phones and big screens automatically, so your team uploads one good file and the site handles the rest. File names get the artist and title, like ruiz-steel-heron-2026.webp, which helps people and search engines alike.
We check speed on a real phone over a normal mobile connection, since office Wi-Fi flatters every site. That's how visitors meet your pages, standing on a sidewalk or sitting in a parked car, and it's the test that matters.
Artist statements that read on a phone without sideways scrolling
Long statements often arrive as PDFs or wide text boxes. Put them on the page as real text that rewraps at phone width, and keep the artwork itself zoomable.
Paste statements in as page text, never as a screenshot or an embedded PDF.
Break long paragraphs into shorter ones, about three or four sentences each.
Keep the artist's name and medium in the first line, where a skimmer will see them.
Let pull quotes wrap like normal text instead of sitting in fixed-width boxes.
Offer the PDF as an optional download for press, below the readable version.
That exception matters for galleries. A painting is exactly the kind of image that can stay whole and zoomable, so nobody's asking you to chop a canvas into strips for small screens. The words around it are another story. Text should flow into whatever width the reader has, whether that's a phone held in one hand at an opening or a laptop at home.
We'd check every template at phone width and at high zoom on a desktop before launch. Those two tests catch nearly every case of text running off the side of the screen, and they take us only a few minutes.
We'd also make sure the artist's name, medium and show dates appear above the statement, in normal text. A visitor who never scrolls past the first screen still leaves knowing who made the work and how long it's on view.
Some artists send statements as designed PDFs with careful typography. We'd keep that file as a download for press and curators, and set the web version in your site's own type so it matches everything around it. Nobody loses their design. It just stops being the only way to read the words.
Artist talk videos with captions that spell impasto right
Artist talks need captions a person has checked, a short written summary under the player and the running time on the preview. Machine captions can trip over names and art terms.
Illustrative example Three lines from a made-up artist talk, as machine captions heard them and after a person fixed them
Before
She builds the surface in thick in pasta layers.
The blue prints are sigh a no types, made in sunlight.
Teodora Vasquez-Lind comes out as Theodora Vas Kez Lind in every line.
After
She builds the surface in thick impasto layers.
The blue prints are cyanotypes, made in sunlight.
Teodora Vasquez-Lind is spelled the way she signs her work, every time.
Machine captions can get most of a talk right and still fumble the words that matter. Names, titles and technique words tend to be where they slip, and those are the words a visitor might search for or quote. Lots of viewers keep the volume down, in a waiting room or beside a sleeping toddler. For them, the captions are the talk.
A written summary under each video does a second job. Four or five sentences cover it: who's speaking, which show the talk belongs to and the points worth remembering. Someone deciding whether to spend eight minutes can skim it first. A still frame with a play button can stand in for the player until someone taps it, which keeps the page light.
Put the running time on the preview too, like 6 minutes, right on the still or beside the title. A known length makes the tap feel smaller. If a talk runs past twenty minutes, we'd suggest a short cut of the liveliest few minutes for the show page, with the full talk linked right below it.
Start with a word list Before anyone touches the captions, list every name, title and technique the talk mentions. The artist can check the spellings in two minutes.
Treat automatic captions as a rough draft If your video host makes captions on its own, download or open them as a starting point, never the finished version.
Read along at normal speed Play the talk and fix every line that doesn't match, working from the word list. Watch for phrases that sound right but aren't, like in pasta for impasto.
Save the fixed captions where the video lives Replace the automatic track with the corrected one, and keep a copy in your shared folder, named with the talk's date.
Class gift cards that make sense to the person who opens them
A class gift card involves two people: the buyer at checkout and the recipient visiting your site weeks later. Plan both halves, or the gift sits unused in an inbox.
Say exactly what the card covers One beginner class, any class up to a set amount, or a named workshop. Vague cards turn into awkward phone calls at the front desk.
Let the buyer choose print or email Some givers want something to slip in a birthday card. Others need it in an inbox by tonight.
Build a landing page for recipients The code on the card should open a page that explains how to redeem it, which classes it covers and how to pick a date.
Make redeeming take one step Let the recipient enter the code right on the booking page, instead of emailing you and waiting for a reply.
Nudge unused cards kindly If your booking tool allows it, send a friendly reminder with the next few open dates a couple of months after the purchase.
Gift cards bring in people who'd never have found you on their own, which makes the recipient's first visit to your site worth planning. They don't know your studio, your teachers or your parking. The redemption page is their front door, so it should feel as warm as a teacher saying welcome at the class table.
We'd set up the purchase flow inside whatever booking or shop tool you already use, as long as it handles gift codes cleanly on a phone. Then we'd write the recipient page with you, in plain words, with a photo of a real class and the three or four questions new students always ask.
Our advice is to launch gift cards a few weeks before the holidays you care about. That gives the pages time to settle and your staff time to practice redeeming a code. A rushed launch in the last week tends to show up as confused phone calls in January.
Handing site edits to a part-time assistant without breaking the design
Gallery sites usually get updated by whoever's on shift. Lock the layout, open the fields that change every week, and keep a one-page guide for each routine job.
Open to staff: show dates, artwork details, prices, sold marks and class dates.
Open to staff: photos, as long as they go through the same upload preset.
Locked: page layouts, fonts, colors and the menu structure.
Locked: forms, redirects and anything touching the booking tool.
Shared with care: the home page banner, with a size limit built into the field.
Gallery websites tend to break when a well-meaning assistant pastes a paragraph from Word, uploads a 20-megabyte photo and changes the font color to match a poster. None of that is anyone's fault. The site just let it happen.
We'd build your site so the easy path is the right one. Staff fill in fields, and the template handles the look. Each account gets only the permissions its job needs, so the Saturday assistant can mark a piece sold but can't accidentally delete the class calendar.
Then we'd record short screen videos for the routine jobs: adding a show, marking a sale, posting a class date. A new hire can watch one in three minutes and do the task on their own. A two-minute video tends to get watched, while a twenty-page manual tends to sit unopened.
We stay available after handoff for the jobs that shouldn't be DIY, like a new form or a change to the booking flow. Everything else, we want your team comfortable doing on its own.
Our handoff includes a short list of who to call for what. Your staff will know which jobs they own, which ones need a manager, and which ones come to us, so nobody spends a Saturday afternoon guessing inside the site's settings.
Rebuild questions from gallery owners with paint still on their sleeves
Weighing a new site against another year of patching the old one tends to raise these questions, so here are short, honest answers.
Can we sell originals directly on the site?
Yes, through a shop feature or an ecommerce platform, and prints are the easiest place to start. For originals, an inquiry button often works better, since shipping, crating and insurance vary by piece. We'd set up whichever mix suits your program and let the artwork page template handle both.
Is a 3D virtual tour worth it?
Sometimes, as a bonus. Tours tend to be heavy and awkward on phones, so we'd link to one from the show page instead of loading it up front. Good photos of each piece, plus one wide shot of the room, answer most of what visitors want to know.
Can our artists update their own pages?
Yes, within limits we'd agree on together. An artist account can edit its own bio, statement and photos, while layouts, prices and the class calendar stay with your staff. If you'd like a safety net, we'd set it up so an artist's edit waits for a quick staff look before it goes live, where your site's editor allows that.
Will we lose old links to past shows?
Not if the move is planned. We'd list every old address first, keep the ones worth keeping, and redirect the rest to their closest new match. Artists link to their old show pages for years, so those addresses deserve care.
Do you need to see the gallery in person?
It would be lovely, but it isn't required. We work from Indianapolis, so we'd lean on your photos, a phone walkthrough on a video call and your notes about what visitors ask. You know the room. We know how to make the website feel like it.
Here's how a rebuild would run with our team in Indianapolis and yours in Phoenix, though your show calendar sets the real pace. We start with a video call walkthrough of the gallery and a look at your current site. Then we gather your class list, artist details and photo library in one shared folder.
Next we design the artwork page, the show page and the class page templates, and you react to them before anything else gets built. Once those feel right, the rest of the site follows quickly. We test every form and QR code on real phones, train your staff with short videos, and plan the launch around a quiet week, never an opening.